Frequently Asked Questions

If you can't find the answer you are looking for below, please email us!

Yes, you can mix and match between any color & any size and keep those bundle savings vs buying separately.

While all natural materials are eligible to shrink, our fabrics go through a pre-shrinking process to provide you with a top-quality product. Plus, our fitted sheets have 16" deep pockets to stay the perfect level of snug year after year.

Wash in cold water with like colors on a gentle cycle. For whites, non-chlorine brighteners and bleach may be used. For colors, use a liquid detergent without bleach or brighteners. Tumble dry on medium heat. Use a warm iron on cotton setting as needed.

Our sets provide savings vs buying separately. Each set comes in either our Dream Sateen or our Cloud Percale fabric. More details of the sets below, (Basics Set: Fitted Sheet - Pillowcases) - (Essentials Set: Fitted Sheet - Flat Sheet - Pillowcases) - (Original Set: Duvet Cover - Fitted Sheet - Pillowcases) - (Signature Set: Fitted Sheet - Flat Sheet - Duvet Cover - Pillowcases)

Sateen weave uses a proprietary single-ply four-over-one-under pattern. This provides durability and breathability. The end result is a silky sheen for a luxurious look and feel. Percale weave uses the traditional criss-cross pattern—one thread over, and one thread under. The end result is cool and crisp with a matte finish.

Percale is perfect for warmer climates or sleepers who tend to get overheated easily during the night. Sateen is the fabric of choice for the wintertime or for those who tend to get cold while sleeping. It’s also a great fabric choice for those who want that luxurious look and feel.

A compact yarn is a higher quality yarn that is smoother and finer than the alternative. Fabrics woven from these yarns often feel finer and smoother than you would expect based on their thread count alone.

Egyptian cotton sheets are known for their durability, they can stand the test of time and will hold up well against the usual wear and tear of fabrics. They won't fade in color and they won't pill. The best Egyptian cotton sheets are made from the long-staple Egyptian cotton single-ply yarns. So it's not thread count but the quality of the yarn that ultimately gives you a long-lasting and smooth fabric you're looking for.

Authentic Giza Egyptian cotton has much stronger and longer fibers than traditional cotton. Longer fibers means fewer connection points, which in turn means fewer points of breakage. In addition, the fibers are inherently stronger. This doubles down to make real Egyptian cotton bedding, one that doesn't cut corners, much more durable and long lasting.

Yes, all our pillowcases have an envelope closure at the end so that the pillow is secured in place for a nice clean look.

Yes, our duvet covers come with four internal ties, one in each corner to hold your comforter in place.

Unlike other bedding brands, we do not artificially soften our fabrics with silicon, formaldehyde or toxic chemicals. By choosing us, you’re experiencing the fabric in its purest and most natural form. Our fabrics will continue to soften with use and washing

Yes, we absolutely offer individual Sheets and pairs of Pillowcases! You can find these items on each Collection page, by using the search bar or navigating through the website menu.

Both percale and sateen are made using the finest long-staple Egyptian cotton – the difference is a result of how they’re woven. Our Cloud Percale is cool and crisp to the touch – we often compare it to the perfect white button-down shirt. Percale is also very breathable and will get softer with continued use. The percale weave uses the traditional criss-cross pattern—one thread over, and one thread under—for a cool, crisp, and pristine feel and a matte finish. Like the classic white dress shirt. Many brands use synthetic finishes to expedite this process, but this is something we have chosen to avoid. Our Dream Sateen is extremely soft and smooth. Our proprietary single-ply four-over-one-under weave provides durability, breathability, and a silky sheen for a luxurious look and feel. It's lustrous, elegant, and the more luxurious of our fabrics. Sateen is also naturally more wrinkle-resistant.

Thread count is not necessarily an indicator of quality, and the variety of cotton used is much more important in determining the quality of a bed sheet. This is why we strictly use certified Egyptian Cotton, which is the softest, most luxurious cotton available.

Our fitted sheets are designed to fit mattresses up to 16" deep. For more information, please click on the "Size Guide" link found on each product page.

The Digital Gift Card is delivered via email to the buyer immediately after purchase with instructions on how to redeem the gift amount at checkout. The buyer will need to forward the email to the recipient or print it out to gift it in person.

At checkout, click “Enter a Gift Card or discount code,” type your Gift Card code into the empty field and select “Apply.”

We accept returns in any condition within 365 days of purchase! We would never leave a customer with a product they didn't absolutely love, so if you wash an item, try it out, and decide it's just not for you, we can definitely still initiate a return. If your items have been washed or used, they will be sent to one of our donation centers.

If you are unhappy with your order, we will gladly accept returns for items purchased on our site within 365 days of purchase. Shipping fees for domestic returns are completely covered, and all returns can be refunded to the original method of payment or issued through store credit. You can click here to initiate a return. We also offer a two year warranty on our products that covers any manufacturing defects. If the products are returned in a resalable (restockable) condition then we restock these products. Otherwise, we will donate any returned products that have been washed and used.

If you do not have a printer at home, no worries! Once you initiate a return, you will have the option to print your label or scan a QR code to retrieve a label. All you have to do is pack up your item(s) and show the QR code at a drop-off location. Fedex, Walgreens, or another location with FedEx services will print the label for you and ship your return back to us! Find a nearby drop-off location here. If you have any questions, please feel free to contact us via [email protected]

Yes, we do! We’re happy to offer our customers a 365-day return policy and warranty coverage on all products. Up to 365 days after your purchase, you can return any item for a full refund -- excluding Last Call items, as they are final sale. You can receive replacements or refunds for defective items, including Last-Call items, under our warranty. While we’re unable to replace or refund any items after the 365-day mark, we do have lots of tips and tricks in our care guide to help extend the life of your items.

All shipping fees for domestic returns are completely covered! When you initiate a return through our returns platform, you will receive a pre-paid shipping label.

No, orders will ship and process once placed. We will be unable to make changes or delay orders.

Don’t worry! We send all billing info via email, so an incorrect billing address won't impact your order at all. As long as the payment goes through, you're all good. You should be able to go into your account and update your default billing address for your next order.

At this time, we are not able to cancel your order once the order has been placed. If you no longer want the items you purchased, please feel free to initiate a return. Once your order starts shipping, you can start the return process, All domestic returns are completely covered, and your refund will be issued to your original form of payment.

Sale items are while supplies last. Once the item is back in stock the sale discount will not apply.

Our payment provider only allows us to capture funds within seven days of you placing your order – otherwise, we have to cancel your order, re-enter it and contact you for your credit card information again. We’d prefer to charge you at the time of shipment, but we do so when you place your order to prevent future inconvenience.

You can track your shipment's progress using your order number and email.

Several states have passed legislation to charge taxes on online orders entering their state. This is determined and applied by each individual state. You may see the taxes on your online purchases listed as State Tax, County Tax, City/Municipal Tax, or Special Tax. These taxes are specific to your shipping address and are imposed by your state and local governments. We do understand there is some confusion over these charges, and we want to assure you, we would never impose any unnecessary fees. We strive to provide the best possible experience for our customers; however, we have no control over these taxes.

If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed. We also cannot remove items from an existing order. Instead, please return any unwanted items once you receive your order.

We accept all major credit cards as well as Paypal. Please note, we can only accept one form of payment per order, with the exception of Gift Cards. We only accept Gift Cards issued by Aneski Home.

Please contact our Customer Care within 30 minutes of placing your order during normal business hours Monday – Friday, 7:00am – 9:00pm CST and Saturday 8:00am – 4:00pm CST. and if your order has been shipped at this time, we are not able to update a shipping address, we highly suggest making changes through the carrier! Please feel free to contact us at [email protected] if you have any questions or if you're not able to make these changes through the carrier.

We offer free shipping on orders over $60. All orders ship via Ground shipping and usually arrive in 2 to 5 days. We offer faster shipping that arrives within 2 days. We charge $20 for 2-day delivery.

We ship within the U.S.A., including Alaska and Hawaii.

You can track your shipment's progress using your order number and email.

UPS SHIPPING If your order is shipped through UPS, you can create an account with UPS My Choice! UPS My Choice will give you the opportunity to control the following actions. - Reroute or reschedule package deliveries - Get estimated and confirmed delivery windows - Track and manage multiple packages at once - Receive real-time delivery alerts - Leave driver instructions - Plan deliveries around your schedule - Route packages to a UPS Access Point™ location for convenient pickup Please note, some fees may be applied based on the service you request through UPS. FEDEX SHIPPING If your order is shipped through FedEx, you can create an account with FedEx Delivery Manager! Delivery Manager will give you the opportunity to control the following actions. - Redirect deliveries to nearby FedEx Offices, Walgreens, select Dollar Generals, and grocery store locations. - Give specific delivery instructions to your driver. - Hold deliveries and keep them safe for up to 14 days. - Add a signature requirement and e-sign for packages. - Schedule a specific delivery time. - Deliver package to another residential location. - Deliver package on another day. Please note, some fees may be applied based on the service you request through FedEx.

We offer faster shipping estimated to arrive in 2 days, for a fee of $20. Shipping timelines will be communicated with the ship method at checkout. Orders must be placed by 2:30 pm EST to ship within the same day. Once you've placed your order, we are unable to expedite. Please note there may be carrier and weather delays that can affect arrival times.

No, we are unable to support shipping to APO/DPO/FPO.