Free Returns Backed by our Cosmic Guarantee
If you are unhappy with your order, we will gladly accept returns for items purchased on our site within 365 days of purchase.
Frequently Asked Questions
Read our FAQ to learn more
What is your return policy?
We want you to be completely satisfied with your purchase. If, for any reason, you're not happy with your order, we're here to help. You can return items purchased from our website within 365 days of your purchase, and we'll gladly assist you. Returning your items is hassle-free. We cover all shipping fees for domestic returns, so you don't have to worry about any additional costs. You have the option to receive a refund to your original method of payment or choose store credit, whichever works best for you. If your items have been washed, they will be donated to one of our donation centres.
Can I still return an item if it's been washed?
We accept returns regardless of the items condition, and you have a generous 365-day window from the date of purchase to do so! We never want anyone to be left with a product they're not completely thrilled about so we're more than happy to assist you with the return process even if you've washed or tested an item and find that it's not quite what you were looking for. Please keep in mind that if your items have been washed, they will be donated to one of our donation centres.
How can I return my items if I don’t have a printer?
If you do not have a printer at home, no worries! Once you initiate a return, you will have the option to print your label or scan a QR code to retrieve a label. All you have to do is pack up your item(s) and show the QR code at a drop-off location. Fedex, Walgreens, or another location with FedEx services will print the label for you and ship your return back to us! Find a nearby drop-off location here. If you have any questions, please feel free to contact us via [email protected]
Does Aneski Home have a product warranty?
Within the span of 365 days from your purchase, you can easily return any item for a full refund, with the exception of Last Call items as they are considered final sale. However, rest assured that our warranty covers defective items, even on Last Call items, so you can receive replacements or refunds. After the 365-day mark, we're unable to replace or refund items.
Are shipping fees covered for returns?
We want to make the return process as hassle-free as possible for you. Simply start a return on our returns platform, and we'll provide you with a pre-paid shipping label so you won't have to worry about any shipping costs at all!